The 5 Best Ways To Strengthen your Empathic Abilities

I have long been fascinated by the topic of creating empathy. In business, I believe that empathy is one of the most untapped sources of performance. But, how does one go about teaching or transmitting empathy? At an organisational level, … Continue reading

Is Empathy The Single Most Valuable & Rare Asset In Companies?

Great Branding: Great Listening The social web has been said to turn the world upside down, putting the power into the hands of the consumer.  Others harken back to a time when the street shopkeeper knew all of his/her customers … Continue reading